Contact Virkla
Whether you are evaluating Virkla for your team, need support with an existing account, or want to explore a partnership, use the right contact below to reach the team that can actually help you.
Sales and product demos
If you want to see Virkla in action or discuss whether the platform fits your recruiting setup, request a demo through the pricing page or email sales@virkla.de directly. To make the most of the initial conversation, it helps to share your approximate hiring volume, team size, current tools, and the main challenge you are trying to solve.
- Demo requests via the pricing page or sales@virkla.de
- Typical first call: 30–45 minutes covering your process and a live product walkthrough
- Custom pilots available for teams evaluating at scale
- Response time: within one business day for all sales enquiries
Customer support
For technical issues, account questions, or platform help, use the in-app support chat or the Contact Support form on this site. When reporting an issue, including your account name, a description of the problem, the steps you took before it occurred, and a screenshot where relevant will significantly speed up resolution.
- In-app support chat available for all active subscribers
- Contact Support form for detailed technical requests
- Support hours: Monday to Friday, 09:00–18:00 CET
- Critical issues affecting live recruiting processes are prioritised
Partnerships and media
For technology partnership enquiries, consulting or agency collaborations, or press and analyst requests, email partnerships@virkla.de with a brief description of your organisation and the purpose of your outreach. We review all serious enquiries and will follow up within five business days.
- Technology and integration partnerships: partnerships@virkla.de
- Press, analyst, and media enquiries: press@virkla.de
- Speaking and event invitations: partnerships@virkla.de
- Community and research collaboration: partnerships@virkla.de
Data protection and legal
For GDPR data subject requests — including access, correction, and deletion requests — email privacy@virkla.de with your full name, the email address associated with your application or account, and the specific request. For legal notices or compliance enquiries, use legal@virkla.de. Virkla GmbH is the registered data processor; your data controller is the employer you applied to.
- GDPR data subject requests: privacy@virkla.de
- Legal and compliance: legal@virkla.de
- Registered office: Virkla GmbH, Germany
- Response to data subject requests: within 30 days as required by GDPR